Visit Us
Come experience the ultimate family water adventure at our location in the heart of Dubai.
Address
The Green Planet, City Walk, Al Wasl, Dubai
Phone
+971 4 317 3999
Hours of Operation
Monday - Sunday: 10:00 AM - 7:00 PM
Friday: 9:00 AM - 8:00 PM (Extended weekend hours)
Family Support Services
Special Needs Assistance
Our team is trained to assist families with special needs children. We offer priority access, specialized equipment, and dedicated support staff.
Accessible FacilitiesMultilingual Staff
Our guest services team speaks multiple languages including English, Arabic, Hindi, Urdu, and Filipino to assist international families.
Lost Child Protocol
In the unlikely event a child becomes separated from their family, our clearly marked meeting points and trained staff ensure quick reunification.
Special Requests for Children
Birthday Party Packages
Make your child's birthday unforgettable with our special party packages that include private areas, themed decorations, and exclusive activities.
Anniversary & Celebration Packages
Mark special family occasions with our customized celebration packages that include photo opportunities and commemorative gifts.
Contact Form
Emergency Contacts
For immediate assistance during your visit:
Park Security: +971 4 317 3900
First Aid: +971 4 317 3901
Lost & Found: +971 4 317 3902